Outage in Ardoq
Issues with Report Exports
Resolved MinorIncident Report
Summary AI Generated
Ardoq experienced a 33-minute incident where Excel file exports from the Reports section were failing, causing users to receive "corrupt file" errors when attempting to open the exported files. Workspace exports remained functional throughout the incident. The engineering team identified the root cause and deployed a fix to production, fully resolving the issue.
We are currently investigating an issue where file exports from the Reports section are failing. While Workspace exports remain functional, users may receive a "corrupt file" error when attempting to open exported Excel files from Reports.
Our engineering team has identified the cause and a fix is currently being deployed to production. We expect a full resolution within the next few minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 04/13/2026 12:50PM
This incident has been resolved.
IDENTIFIED
about 5 hours ago - at 04/13/2026 12:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 5 hours ago - at 04/13/2026 12:20PM
We are currently investigating an issue where file exports from the Reports section are failing. While Workspace exports remain functional, users may receive a "corrupt file" error when attempting to open exported Excel files from Reports.
Our engineering team has identified the cause and a fix is currently being deployed to production. We expect a full resolution within the next few minutes.
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