Outage in Ardoq
Performance issue with Workspace Mode and Platform Responsiveness
Resolved MinorIncident Report
Summary AI Generated
Ardoq experienced significant latency and browser unresponsiveness across all regions (EU, US, AU), with the most severe impact occurring when users accessed Workspace views via the Asset Library. Users also reported general slowness throughout the entire platform interface. The issue was identified, fixed, and resolved within 1.2 hours.
We are currently investigating reports of significant latency and browser unresponsiveness across the Ardoq platform. While the issue is most pronounced when accessing Workspace views via the Asset Library, some users are reporting slowness across the entire interface.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/18/2026 01:39PM
This incident has been resolved.
MONITORING
about 6 hours ago - at 05/18/2026 01:28PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 7 hours ago - at 05/18/2026 12:53PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 7 hours ago - at 05/18/2026 12:31PM
We are currently investigating reports of significant latency and browser unresponsiveness across the Ardoq platform. While the issue is most pronounced when accessing Workspace views via the Asset Library, some users are reporting slowness across the entire interface.
Latest Ardoq outages
Issue with Workspace and Scenario Creation - 14 days ago
Performance issue with Workspace Mode and Platform Responsiveness - about 1 month ago
Issues with Report Exports - about 1 month ago
Issues with In-App Support Chat - 4 months ago
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