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Outage in Ardoq

We are currently experiencing issues with Integrations

Resolved Minor
November 25, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an issue with job processes in the US data center. This is affecting all integrations in this region. Our team is actively investigating the issue and working to resolve it as quickly as possible.
Components affected
Ardoq Application US

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/25/2024 11:11AM

The incident was resolved as of 11:40 CET. The system is still processing jobs that were queued, and these should be finished shortly.

IDENTIFIED over 1 year ago - at 11/25/2024 08:04AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 11/25/2024 07:56AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/25/2024 07:55AM

We are currently experiencing an issue with job processes in the US data center. This is affecting all integrations in this region. Our team is actively investigating the issue and working to resolve it as quickly as possible.

Latest Ardoq outages

EU Region - Degraded Graph Performance Due to Networking Issues - about 1 month ago
Issues with In-App Support Chat - about 2 months ago
Shared Presentation Links are Currently Inaccessible - 4 months ago
Contributor Survey Permissions Issue - 4 months ago
Scenario Creation Failing - 6 months ago

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