Outage in Ardoq

We are currently experiencing issues with Surveys

Resolved Minor
January 10, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a visual error in Survey Builder where certain fields may incorrectly display an error message, even though the field exists and is functioning correctly. Users have reported that they are still able to submit surveys without any issues.
Components affected
Ardoq Application EU
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 01/10/2025 02:27PM

This incident has been resolved.

IDENTIFIED 5 days ago - at 01/10/2025 01:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 01/10/2025 11:22AM

We are investigating a visual error in Survey Builder where certain fields may incorrectly display an error message, even though the field exists and is functioning correctly. Users have reported that they are still able to submit surveys without any issues.

Latest Ardoq outages

Issue with Creating Calculated Fields in Workspaces - about 1 month ago
Issues with Running Gremlin Queries - about 1 month ago
Issue Loading Organizations Without Custom Domains - about 1 month ago
We are currently experiencing issues with Integrations - about 2 months ago
Issue Displaying Default Overview Viewpoint in Discover - 2 months ago

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