Outage in Ardoq

Users are unable to interact with pie charts on the dashboard

Resolved Minor
May 19, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Users are encountering a "Report failed - Malformed input" error when interacting with pie charts on the dashboard. Our engineering team has identified the cause and is actively working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/19/2025 11:36AM

This incident has been resolved.

MONITORING 2 days ago - at 05/19/2025 11:11AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 05/19/2025 07:08AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 05/19/2025 07:08AM

Users are encountering a "Report failed - Malformed input" error when interacting with pie charts on the dashboard. Our engineering team has identified the cause and is actively working on a fix.

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