Outage in Ardoq

We are currently experiencing issues with the metamodel editor

Resolved Minor
February 18, 2025 - Started 3 months ago - Lasted 33 minutes
Official incident page

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Outage Details

We are currently investigating an issue with the metamodel color picker. Users are experiencing issues where opening the color picker in the metamodel editor causes it to become unresponsive. Clicking anywhere continues to open the color picker, preventing users from saving changes, switching components, or closing the editor.
Components affected
Ardoq Application EU Ardoq Application US Ardoq Application UAE Ardoq Application AU
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/18/2025 09:30AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 02/18/2025 09:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/18/2025 09:00AM

We are currently investigating an issue with the metamodel color picker. Users are experiencing issues where opening the color picker in the metamodel editor causes it to become unresponsive. Clicking anywhere continues to open the color picker, preventing users from saving changes, switching components, or closing the editor.

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