Outage in Ardoq

Block Diagram Viewpoint Performance Issue

Resolved Minor
July 04, 2025 - Started 4 months ago - Lasted 18 minutes
Official incident page

Incident Report

We're currently investigating an issue where users are encountering unresponsiveness when attempting to view block diagram viewpoints, particularly those utilizing grouping features. Our team is actively investigating the issue and working towards a resolution. Workaround: If you are experiencing this issue, please avoid adding groupings to the block diagrams.
Components affected
Ardoq Application EU Ardoq Application US Ardoq Application UAE Ardoq Application AU

Need to monitor Ardoq outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/04/2025 02:29PM

This incident has been resolved.

MONITORING 4 months ago - at 07/04/2025 02:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/04/2025 02:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 07/04/2025 02:15PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 07/04/2025 02:14PM

We're currently investigating an issue where users are encountering unresponsiveness when attempting to view block diagram viewpoints, particularly those utilizing grouping features. Our team is actively investigating the issue and working towards a resolution.

Workaround: If you are experiencing this issue, please avoid adding groupings to the block diagrams.

Latest Ardoq outages

Contributor Survey Permissions Issue - 6 days ago
Scenario Creation Failing - about 2 months ago
Some users are Experiencing an Issue with Presentation Slides - about 2 months ago
Ardoq homepage experiencing slow loading - 2 months ago
Issues with Graph Loading - 3 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook