Outage in Ardoq

Some users are Experiencing an Issue with Presentation Slides

Resolved Minor
September 05, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We're aware that some users are seeing an error message instead of the expected content on certain presentation slides. We apologize for any disruption this may be causing and are actively working on a fix. We appreciate your patience while we get this sorted out!
Components affected
Ardoq Application US Ardoq Application AU Ardoq Application EU
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/05/2025 11:04AM

This incident has been resolved.

MONITORING about 1 month ago - at 09/05/2025 11:00AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 09/05/2025 10:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 09/05/2025 09:13AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 09/05/2025 09:13AM

We're aware that some users are seeing an error message instead of the expected content on certain presentation slides. We apologize for any disruption this may be causing and are actively working on a fix. We appreciate your patience while we get this sorted out!

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