Outage in Ardoq

Scenario Creation Failing

Resolved Minor
September 15, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Users are unable to create Scenarios. Attempting to do so results in an unexpected error message. We have received reports that scenario creation is failing for multiple users, both internally and on the customer side. Errors appear during the calculation step. Our engineering team is actively investigating the root cause.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/15/2025 04:56PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 09/15/2025 03:42PM

The issue has been identified and fix is on its way.

INVESTIGATING 2 months ago - at 09/15/2025 03:23PM

Users are unable to create Scenarios. Attempting to do so results in an unexpected error message.

We have received reports that scenario creation is failing for multiple users, both internally and on the customer side. Errors appear during the calculation step. Our engineering team is actively investigating the root cause.

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