Outage in Artera
Unable to search via the Patient Search and Scheduled view
Resolved MinorIncident Report
Artera has identified an issue that is causing the Patient Search and Scheduled View searching to not return any results.
Searching is still possible through the recent messages view.
Our engineers are working to resolve the problem and we will provide further updates here. We estimate a fix will be released in about an hour.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 08/11/2025 04:53PM
We are no longer experiencing issues with Patient Search. This incident is resolved.
We thank you for your patience and understanding.
If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.
IDENTIFIED
7 months ago - at 08/11/2025 03:22PM
Artera has identified an issue that is causing the Patient Search and Scheduled View searching to not return any results.
Searching is still possible through the recent messages view.
Our engineers are working to resolve the problem and we will provide further updates here. We estimate a fix will be released in about an hour.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
IDENTIFIED
7 months ago - at 08/11/2025 03:21PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 months ago - at 08/11/2025 03:19PM
Artera has identified an issue that is causing the Patient Search and Scheduled View searching to not return any results.
Searching is still possible through the recent messages view.
Our engineers are working to resolve the problem and we will provide further updates here. We estimate a fix will be released in about an hour.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
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