Outage in Artera

Some Users are Unable to Login to Artera

Resolved Minor

June 27, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

Artera has identified an issue that is causing some user Logins to fail. While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here. We thank you for your patience as we continue to look into this issue. If you have any other related issues to report, please reach out to our support team via support.artera.io.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/27/2025 06:31PM

We are no longer experiencing issues with User Login. This incident is resolved.

We thank you for your patience and understanding.

If you have any questions or are still experiencing issues, please reach out to our support team via support.artera.io.

MONITORING 8 months ago - at 06/27/2025 05:07PM

Artera is observing that all systems are operational at this time. We will continue to carefully monitor the service to ensure a full recovery for all users, and we will provide more information as we investigate the root cause.

We thank you for your patience as we work through this issue.

If you have any questions or related issues to report, please reach out to our support team via support.artera.io.

IDENTIFIED 8 months ago - at 06/27/2025 04:55PM

Artera is has identified an issue that is causing some user logins to fail.

While we do not have an ETA for a resolution, our engineers are working to resolve the problem as quickly as possible. We will continue to update the status here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

IDENTIFIED 8 months ago - at 06/27/2025 03:22PM

Artera has identified an issue that is causing some user Logins to fail.

While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

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