Outage in Articulate

Articulate Webpages Slow to Load

Resolved Major
March 07, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Hi Rise 360 users! Rise 360 isn't loading. We are so sorry for the inconvenience. As always, we'll let you know when we are back up and running.
Components affected
Articulate Rise 360 Articulate Team Slides Articulate Account Management Articulate Review 360 Articulate 360 Training Articulate 360 Desktop App Updates Articulate Storyline 360 Text to Speech Articulate Content Library Images 360 Articulate ID Articulate Content Library 360 Articulate .com
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/07/2024 06:44PM

This incident has been resolved.

MONITORING 10 months ago - at 03/07/2024 06:26PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 03/07/2024 06:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 03/07/2024 05:49PM

Our team has identified the issue, and we're deploying a fix. Some users may continue to experience slowly loading pages. We'll let you know as soon as the issue is fully resolved!

INVESTIGATING 10 months ago - at 03/07/2024 05:24PM

We are experiencing degraded experiences across the entire Articulate platform.

INVESTIGATING 10 months ago - at 03/07/2024 05:05PM

We are experiencing degraded experiences across the entire Articulate platform.

INVESTIGATING 10 months ago - at 03/07/2024 04:27PM

Hello Articulate users! Articulate webpages are loading slowly. We will share an update when all webpages are loading as expected.

INVESTIGATING 10 months ago - at 03/07/2024 02:15PM

Hi Rise 360 users! Rise 360 isn't loading. We are so sorry for the inconvenience. As always, we'll let you know when we are back up and running.

Latest Articulate outages

Articulate Review - Users without Articulate IDs cannot comment - 6 days ago
Localization: Some translations in Rise 360 and Storyline 360 are stuck - 10 days ago
AI Assistant: Several AI Assistant Features are not operational - 10 days ago
Articulate Systems: Account Management and E-commerce - about 1 month ago
Reach 360 EU site is unavailable - about 2 months ago

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