Outage in Articulate

Storyline 360 and Rise 360: Translation Error

Resolved Minor
February 12, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

Localization is experiencing an outage from one of our providers. Users attempting to translate using more than half of the available languages could experience slowness and errors. We'll keep you posted on our progress, and we're so sorry for the trouble!

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/12/2025 05:25PM

The issue is now resolved. Thanks for your patience!

MONITORING 8 months ago - at 02/12/2025 04:47PM

Our localization provider has resolved its service outage, and now translation is working normally again. We'll continue to monitor performance carefully.

INVESTIGATING 8 months ago - at 02/12/2025 01:54PM

Localization is experiencing an outage from one of our providers. Users attempting to translate using more than half of the available languages could experience slowness and errors. We'll keep you posted on our progress, and we're so sorry for the trouble!

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