Outage in Articulate

Reach 360: Course Analytics Reporting Discrepancies

Resolved Major
October 09, 2025 - Started 27 days ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating an issue where Reach 360 users are experiencing discrepancies in their Course Analytics reporting. Some data may appear to be missing or incomplete when viewing reports. We’re working to identify the cause and will provide updates as soon as more information is available. We'll provide another update within the hour.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/09/2025 11:26PM

This incident has been resolved.

INVESTIGATING 27 days ago - at 10/09/2025 09:54PM

We're currently investigating an issue where Reach 360 users are experiencing discrepancies in their Course Analytics reporting. Some data may appear to be missing or incomplete when viewing reports. We’re working to identify the cause and will provide updates as soon as more information is available.

We'll provide another update within the hour.

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