Outage in Articulate

Articulate Systems are Intermittently Available

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

We encountered an issue with our cloud service provider that affected many of our products. Everything is more stable now. We'll continue to monitor closely and update you when we have more info. We’re so sorry for the trouble.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/21/2025 01:03PM

We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

MONITORING 2 days ago - at 10/21/2025 03:19AM

Our cloud provider has resolved the issue and we have made some temporary changes to ensure all components are working normally again. We’ll continue to monitor the situation.

MONITORING 2 days ago - at 10/20/2025 11:25PM

Our cloud provider has resolved most of the incident on their end. We’re currently processing a backlog of events and messages, which may still cause some delays. However, one of our critical third-party providers continues to experience issues affecting Rise and publishing to Review 360. Once those issues are fully resolved, our services should return to normal operations.

If you’re running into issues, please reach out to our Support team at articulatecase.com or by emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 09:14PM

We’re still experiencing degraded performance across our systems and are currently awaiting updates from our cloud service provider. Publishing to Review 360 may continue to fail due to the earlier incident, and performance may remain inconsistent for now.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 08:30PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 07:56PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 07:23PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 06:53PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 06:21PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 05:51PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 05:22PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 04:53PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 04:24PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 03:54PM

We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 03:19PM

We’re continuing to monitor our systems and have no new information to share at this time. If you're experiencing any issues, please contact our Support team by visiting articulatecase.com or emailing Support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 02:40PM

We’re continuing to monitor our systems and have no new information to share at this time. If you're experiencing any issues, please contact our Support team by visiting articulatecase.com or emailing Support@articulate.com.

MONITORING 2 days ago - at 10/20/2025 01:54PM

We’re continuing to monitor our systems and have no new information to share at this time.

MONITORING 2 days ago - at 10/20/2025 01:22PM

We’re continuing to monitor our systems and have observed delays affecting our AI features and Articulate 360 email notifications. We’ll share another update once we receive confirmation that everything has fully recovered.

MONITORING 2 days ago - at 10/20/2025 01:07PM

Services remain stable, although given the wide-spread impact on our systems, we're continuing to monitor them until we receive a confirmation from our cloud service provider.

MONITORING 2 days ago - at 10/20/2025 12:22PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 10/20/2025 09:59AM

We encountered an issue with our cloud service provider that affected many of our products. Everything is more stable now. We'll continue to monitor closely and update you when we have more info. We’re so sorry for the trouble.

source IsDown Persistent login issues on Articulate 360 Reports started about 2 hours before official outage was reported

Users report unable to log in, getting stuck in loops, and advised to clear cache without success.

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