Outage in Articulate

Localization: Translation Issues with Glossaries in Certain Languages

Resolved Major

October 03, 2025 - Started 6 months ago - Lasted 3 days
Official incident page

Incident Report

We're currently experiencing an issue where translations using a glossary are failing in certain languages. Our translation vendor has identified the problem and is actively working on a fix.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/06/2025 03:39PM

We've monitored the fix and all services have remained stable. Localization in Articulate 360 is working as expected.

Thanks for your patience while we worked to restore full functionality.

MONITORING 6 months ago - at 10/03/2025 08:36PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 10/03/2025 07:51PM

We've identified and resolved the translation issues affecting glossaries in certain languages. A fix has been implemented, and all translation services are now functioning as expected. We're continuing to monitor the system to ensure stability.

IDENTIFIED 6 months ago - at 10/03/2025 06:59PM

We're currently experiencing an issue where translations using a glossary are failing in certain languages. Our translation vendor has identified the problem and is actively working on a fix.

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