Outage in Articulate

E-Learning Heroes: Users Unable to Post Content

Resolved Minor
March 13, 2025 - Started about 2 months ago - Lasted 4 days
Official incident page

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Outage Details

We're aware of an issue causing the site to refresh unexpectedly, which may result in users losing content while posting. Our team is actively working with our provider to resolve this as quickly as possible. If you need to report an issue, please reach out at https://articulatecase.com. We appreciate your patience and will provide updates as soon as we have more information.
Components affected
Articulate E-Learning Heroes
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/17/2025 04:11PM

The issue is resolved, and posted content should appear normally now. If you have any questions or need to report any issue, please reach out at https://articulatecase.com.

IDENTIFIED about 2 months ago - at 03/14/2025 04:43PM

We've identified the issue causing the site to refresh unexpectedly, resulting in users losing content while posting. We're waiting for an update from our vendor to resolve this as quickly as possible.
If you need to report an issue, please reach out at https://articulatecase.com. We appreciate your patience and will provide updates as soon as we have more information.

INVESTIGATING about 2 months ago - at 03/13/2025 05:58PM

We're aware of an issue causing the site to refresh unexpectedly, which may result in users losing content while posting. Our team is actively working with our provider to resolve this as quickly as possible.
If you need to report an issue, please reach out at https://articulatecase.com. We appreciate your patience and will provide updates as soon as we have more information.

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