AI Assistant: Image generation not working

Users may experience an indefinite loading screen or receive a content moderation error message when generating AI images. AI course draft generation may also fail or take longer than expected.

We've traced this issue to capacity constraints with one of our downstream providers. We're actively working to increase available capacity and reduce the impact.

If you're having trouble generating AI images, disable the latest image generation model in your settings and then try generating images again. We're actively working to resolve this issue and will share another update as soon as we have more information.

For additional help, please contact support@articulate.com.

Users may experience an indefinite loading screen or receive a content moderation error message when generating AI images. AI course draft generation may also fail or take longer than expected.

We've traced this issue to capacity constraints with one of our downstream providers. We're actively working to increase available capacity and reduce the impact.

If you're having trouble generating AI images, disable the latest image generation model in your settings and then try generating images again. We're actively working to resolve this issue and will share another update as soon as we have more information.

For additional help, please contact support@articulate.com.

Users may experience an indefinite loading screen or receive a content moderation error message when using the AI image generation feature. AI course draft generation is also affected by this incident.

As a temporary workaround for AI image generation issues, you can disable the latest image generation model in your settings and then try generating images again.

We're actively working to resolve this issue and will provide another update as soon as more information becomes available.

Users may experience an indefinite loading screen or receive a content moderation error message when using the AI image generation feature. AI course draft generation is also affected by this incident.

As a temporary workaround for AI image generation issues, you can disable the latest image generation model in your settings and then try generating images again.

We're actively working to resolve this issue and will provide another update as soon as more information becomes available.

Users may experience an indefinite loading screen or receive a content moderation error message when using the AI image generation feature. As a temporary workaround, you can disable the latest image generation model in your settings and then try generating images again.

We're actively working to resolve this issue and will provide another update as soon as more information becomes available. If you continue to experience issues, please reach out to us at support@articulate.com.

We're looking into reports that AI Assistant image generation isn't working in Rise 360 and Storyline 360. When attempting to generate images, the modal may get stuck loading or fail to complete.

We are actively investigating the cause and will share an update as soon as we have more information.