Outage in Articulate
Web Apps & Storyline 360: Feature Availability Restored
Resolved MajorIncident Report
Summary AI Generated
Articulate experienced a major outage lasting approximately 67 hours affecting feature availability in Rise 360, Storyline 360, and web apps, caused by a failure in their upstream feature management platform. Users were unable to find or access features during the disruption. The issue was resolved by July 10, with users advised to refresh their browser or relaunch Storyline 360 to restore full functionality.
We're investigating a possible issue with our upstream feature management platform. We'll share more information here as soon as it's available.
Components affected
Articulate Rise 360Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/13/2026 11:25AM
This incident has been resolved.
MONITORING
12 days ago - at 07/11/2026 02:04AM
All features are functional again. We're continuing to monitor performance.
MONITORING
12 days ago - at 07/10/2026 09:16PM
We’re continuing to monitor performance closely to ensure services remain stable.
INVESTIGATING
13 days ago - at 07/10/2026 06:59PM
We experienced an outage with our upstream feature management platform. The incident has been resolved, and all features are functional again. We're continuing to monitor performance.
If you are experiencing issues finding or accessing features, please refresh your browser to restore normal functionality. Storyline 360 users may need to relaunch the application.
INVESTIGATING
13 days ago - at 07/10/2026 06:18PM
We are continuing to investigate this issue.
INVESTIGATING
13 days ago - at 07/10/2026 05:16PM
We are continuing to investigate this issue.
INVESTIGATING
13 days ago - at 07/10/2026 04:47PM
We're investigating a possible issue with our upstream feature management platform. We'll share more information here as soon as it's available.
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