Outage in Arundo
Marathon and Edge Docs are experiencing infrastructure issues
Resolved Minor
April 01, 2021 - Started about 5 years ago
Official incident page
Official incident page
Incident Report
Starting at approximately 21:30 UTC on 01 Apr 2021 the Edge Docs (https://edgedocs.arundo.com) and Marathon (https://marathon.arundo.com) are experiencing infrastructure issues which can lead to downtime. Engineering teams have been engaged and are currently investigating a potential underlying DNS issue in Microsoft Azure.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 years ago - at 04/02/2021 12:20PM
This incident has been resolved.
INVESTIGATING
about 5 years ago - at 04/01/2021 10:47PM
Microsoft rerouted traffic to their resilient DNS capabilities and we are seeing improvement in service availability. Microsoft are continuing to investigate the cause of the DNS issue.
INVESTIGATING
about 5 years ago - at 04/01/2021 10:27PM
Starting at approximately 21:30 UTC on 01 Apr 2021 the Edge Docs (https://edgedocs.arundo.com) and Marathon (https://marathon.arundo.com) are experiencing infrastructure issues which can lead to downtime. Engineering teams have been engaged and are currently investigating a potential underlying DNS issue in Microsoft Azure.
Latest Arundo outages
Elevated error rates when requesting optimisations - 25 days ago
Production outage - 5 months ago
Database outage - over 1 year ago
We are experiencing network issues in EMEA - about 2 years ago
Third-party outage affecting Arundo's services - over 2 years ago
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