Outage in Asana

App Down

Resolved Minor
October 20, 2025 - Started about 11 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue which affects all services.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/20/2025 10:23AM

This incident has been resolved; error rates and latency have gone down and we've caught up on existing traffic. We will publish a postmortem here within 72 hours.

MONITORING about 8 hours ago - at 10/20/2025 10:08AM

The root cause has been fixed, and we are monitoring recovery; we still see somehow degraded performance in the US region, and are adjusting configuration to address this.

MONITORING about 9 hours ago - at 10/20/2025 09:32AM

A fix has been implemented, and we are monitoring recovery.

INVESTIGATING about 9 hours ago - at 10/20/2025 09:18AM

We are working to prepare our systems to recover once AWS resolves DynamoDB issues in us-east-1.

INVESTIGATING about 10 hours ago - at 10/20/2025 08:32AM

We are continuing to work on this issue, and will update once we have an ETA for resolution.
Also see https://health.aws.amazon.com/health/status for status on resolution for infrastructure issues.

INVESTIGATING about 10 hours ago - at 10/20/2025 08:19AM

We are continuing to work on this issue. AWS DynamoDB is disrupted, and this impacts our production services.

INVESTIGATING about 10 hours ago - at 10/20/2025 07:59AM

We are continuing to investigate this issue.

INVESTIGATING about 10 hours ago - at 10/20/2025 07:43AM

We are continuing to investigate this issue from our side, and waiting for an update from AWS.

INVESTIGATING about 11 hours ago - at 10/20/2025 07:30AM

We are still seeing full downtime, and are continuing investigation.

INVESTIGATING about 11 hours ago - at 10/20/2025 07:15AM

AWS is investigating errors in Virginia, per https://health.aws.amazon.com/health/status . We are continuing to investigate and will provide an update in 15 minutes.

INVESTIGATING about 11 hours ago - at 10/20/2025 07:10AM

We are currently investigating an issue which affects all services.

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