Outage in Asana
AWS UAE issues might affect the ME region
Resolved MinorIncident Report
Summary AI Generated
An AWS outage in the UAE region caused Asana services to become unavailable for users with data stored in the Middle East region, while other regions remained unaffected. The incident escalated from potential performance issues to major service unavailability lasting over 13 days. Asana resolved the issue by following AWS recommendations to move processing to other regions, restoring service for the small number of affected users.
Asana remains accessible to customers in the ME region, but we are seeing backends impacted by an AWS ME outage. If that isn't resolved soon, we expect to see some performance degradation and possible outages of the Asana application.
This is only for the ME region; other regions are unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 03/15/2026 05:58AM
This incident has been resolved.
MONITORING
10 days ago - at 03/13/2026 06:44PM
A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact.
INVESTIGATING
21 days ago - at 03/02/2026 12:03PM
We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is widespread AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status
INVESTIGATING
21 days ago - at 03/02/2026 10:27AM
We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status
INVESTIGATING
22 days ago - at 03/02/2026 09:05AM
We are seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We have taken steps to avoid additional loss of EC2 resources, but are continuing to see high error rates. This cause is AWS incidents affecting the infrastructure (az1 and az3) in the Middle East region: https://health.aws.amazon.com/health/status
INVESTIGATING
22 days ago - at 03/02/2026 09:02AM
We are continuing to investigate this issue.
INVESTIGATING
22 days ago - at 03/01/2026 09:03PM
We no longer see impact on our servers. We're monitoring, as the AWS incident has not resolved.
INVESTIGATING
22 days ago - at 03/01/2026 09:02PM
We are continuing to investigate this issue.
INVESTIGATING
22 days ago - at 03/01/2026 08:31PM
Asana remains accessible to customers in the ME region, but we are seeing backends impacted by an AWS ME outage. If that isn't resolved soon, we expect to see some performance degradation and possible outages of the Asana application.
This is only for the ME region; other regions are unaffected.
Latest Asana outages
API monitoring - about 2 months ago
EU App and API issues - about 2 months ago
Asana webapp unavailable - 2 months ago
Downtime for the Asana web app - 3 months ago
Asana downtime in all regions - 5 months ago
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