Outage in Ashby
Ashby Unavailable
Resolved MajorIncident Report
Summary AI Generated
Ashby experienced a major service outage lasting 2.6 hours that affected all core components including the main application, APIs, integrations (Google, Office 365, Zoom), recruiting features, scheduling, and mobile access. The application recovered first, followed by AI features which required additional time to process accumulated work backlogs. The incident was fully resolved with all systems returning to normal operation.
We are currently investigating this issue.
Components affected
Ashby Google Gmail Ashby Chrome Extension Ashby Single Sign On Ashby Office 365 Ashby SendGrid API v3 Ashby Job Feed Ashby Mobile Ashby SendGrid Parse API Ashby Google Ashby API Ashby Reports API Ashby Analytics Ashby Zoom Ashby ATS Sync Ashby Recruiting Ashby Dropbox Sign Ashby HRIS Integration Ashby AWS Ashby Job Post API Ashby Scheduling Ashby Documentation Ashby Google Meet Ashby Hosted Job Boards Ashby Google Calendar Ashby Magic LinkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/01/2026 09:04AM
This incident has been resolved.
MONITORING
3 days ago - at 06/01/2026 08:29AM
All systems are now operational, we are continuing to monitor
MONITORING
3 days ago - at 06/01/2026 08:07AM
AI features are enabled again, and we're processing the backlog of accumulated work.
MONITORING
3 days ago - at 06/01/2026 07:31AM
The application has recovered. AI features are still affected, and we are actively working to mitigate the issues.
IDENTIFIED
3 days ago - at 06/01/2026 07:15AM
We are seeing signs of recovery, though there may be residual instability. AI features will be unavailable as we mitigate the remaining issues.
INVESTIGATING
3 days ago - at 06/01/2026 06:49AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 06/01/2026 06:34AM
We are currently investigating the issue
INVESTIGATING
3 days ago - at 06/01/2026 06:33AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 06/01/2026 06:33AM
We are currently investigating this issue.
Latest Ashby outages
AI Notetaker Issues Due to Upstream Provider - 2 days ago
Elevated error rate on job board API - 6 days ago
Notes cannot be created by external recruiters - 7 days ago
Issues editing the hiring team - 19 days ago
Some columns are unavailable in Application Review - 20 days ago
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