Outage in AskCody
Slow load on add-ins and Onscreen products.
Resolved Minor
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Outage Details
We registered higher loads times of the AskCody add-ins, check-in Kiosk, and some displays around 7:20 am UTC.
Slowness and occasional timeouts increased but were resolved around 8:20 am (UTC) after a fix was deployed.
We are currently monitoring, but all performance is currently back to normal.
Components affected
AskCody Visitor Management Portal AskCody Meeting Services Portal AskCody Outlook Add-in AskCody Check-in kiosk AskCody Outlook Add-in AskCody Outlook Add-in AskCody Room DisplaysLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/28/2022 12:41PM
All performance has been normal since the fix was deployed.
The issue has been resolved.
MONITORING
over 2 years ago - at 11/28/2022 08:57AM
We are continuing to monitor for any further issues.
MONITORING
over 2 years ago - at 11/28/2022 08:57AM
We registered higher loads times of the AskCody add-ins, check-in Kiosk, and some displays around 7:20 am UTC.
Slowness and occasional timeouts increased but were resolved around 8:20 am (UTC) after a fix was deployed.
We are currently monitoring, but all performance is currently back to normal.
Latest AskCody outages
[Global]: Major Outage - All AskCody components - 3 months ago
EU Degraded Performance - Cost Centers - 4 months ago
[US] Partial outage - Management portal and Central - 6 months ago
Europe: Degraded Performance - Azure AD synchronization - 7 months ago
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