Outage in AspirEDU

Dropout Detective (aka Grade Guardian)/Instructor Insight Unavailable Due to Cloudflare Outage

Resolved Major

November 18, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our software solutions are currently experiencing widespread unavailability due to a major outage affecting Cloudflare, a critical infrastructure provider we rely on for hosting and operations. This third-party incident is impacting multiple regions globally, leading to degraded performance and downtime across our platform. We have confirmed this is not an issue originating from our systems but stems from a Cloudflare disruption reported earlier today. Cloudflare has acknowledged the problem and is actively working on mitigation. Services like X (formerly Twitter), OpenAI, AWS, and others have also been impacted, underscoring the widespread nature of this event. Our team is standing by to validate full functionality once Cloudflare services are restored. For more on the Cloudflare outage: https://www.cloudflarestatus.com/

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 02:48PM

Cloudflare has indicated that a fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

MONITORING 3 months ago - at 11/18/2025 02:46PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 11/18/2025 01:33PM

Our software solutions are currently experiencing widespread unavailability due to a major outage affecting Cloudflare, a critical infrastructure provider we rely on for hosting and operations. This third-party incident is impacting multiple regions globally, leading to degraded performance and downtime across our platform.

We have confirmed this is not an issue originating from our systems but stems from a Cloudflare disruption reported earlier today. Cloudflare has acknowledged the problem and is actively working on mitigation. Services like X (formerly Twitter), OpenAI, AWS, and others have also been impacted, underscoring the widespread nature of this event.

Our team is standing by to validate full functionality once Cloudflare services are restored.

For more on the Cloudflare outage: https://www.cloudflarestatus.com/

Latest AspirEDU outages

Dropout Detective (aka Grade Guardian)/Instructor Insight Unavailable Due to AWS Outage - 4 months ago

Application Errors - 8 months ago

Attendance data - almost 2 years ago

Intermittent access to Dropout Detective/Grade Guardian - over 2 years ago

Users may see Internal Server error when accessing services - almost 3 years ago

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