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Outage in AspirEDU

Dropout Detective (aka Grade Guardian)/Instructor Insight Unavailable Due to AWS Outage

Resolved Major
October 20, 2025 - Started 4 months ago - Lasted about 7 hours
Official incident page

Incident Report

Our software solutions are currently experiencing widespread unavailability due to a major outage affecting Amazon Web Services (AWS), a critical infrastructure provider we rely on for hosting and operations. This third-party incident is impacting multiple AWS regions globally, leading to degraded performance and downtime across our platform. We have confirmed this is not an issue originating from our systems but stems from an AWS-wide disruption reported earlier today. AWS has acknowledged the problem and is actively working on mitigation. Services like Snapchat, Roblox, Fortnite, and others have also been affected, underscoring the breadth of this event. Our team is standing by to validate full functionality once AWS services are restored. For more on the AWS outage: https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/20/2025 11:50PM

Amazon Web Services have marked this issue as resolved. As far as can be determined at this time, it appears that our solutions are back on line. We will continue to monitor this and update here as needed.

IDENTIFIED 4 months ago - at 10/20/2025 04:29PM

Our software solutions are currently experiencing widespread unavailability due to a major outage affecting Amazon Web Services (AWS), a critical infrastructure provider we rely on for hosting and operations. This third-party incident is impacting multiple AWS regions globally, leading to degraded performance and downtime across our platform.

We have confirmed this is not an issue originating from our systems but stems from an AWS-wide disruption reported earlier today. AWS has acknowledged the problem and is actively working on mitigation. Services like Snapchat, Roblox, Fortnite, and others have also been affected, underscoring the breadth of this event.

Our team is standing by to validate full functionality once AWS services are restored.

For more on the AWS outage: https://health.aws.amazon.com/health/status

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