Outage in Assembled

Ticket lifecycle sync issue

Resolved Minor
October 11, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue affecting a small subset of customers using our case lifecycles data. We've identified the issue and are monitoring an initial fix while confirming root cause.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/11/2024 05:02PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/11/2024 05:01PM

We have resolved the issue that was affecting a small subset of customers using our case lifecycle data. The fix has been successfully implemented, and we are continuing to monitor the situation to ensure stability. The root cause has been identified and addressed. Thank you for your patience.

MONITORING about 1 year ago - at 10/11/2024 04:36PM

We are investigating an issue affecting a small subset of customers using our case lifecycles data. We've identified the issue and are monitoring an initial fix while confirming root cause.

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