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This is now resolved
The following functionality has now been restored: viewing the Realtime Analysis page, seeing agent states from the Assembled API, and adding an ID for people via the API. We can confirm that no agent state data has been lost.
From 0111 UTC to 1402 UTC, the aforementioned functionality was not available.
Agent state data is now syncing as expected via our API and no agent state data was lost as a result of this issue. We are continuing to monitor and confirming root cause.
Assembled is investigating failures to retrieve agent state data via our API beginning yesterday around 1:00 AM UTC.
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