Outage in Assembled

Elevated errors on Assist across Draft reply, Compose from notes, and other copilot responses

Resolved Minor
March 25, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We're seeing elevated error rates on Assist related products. We've identified the root cause and are mitigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2025 07:48PM

The issue affecting Assist-related products has now been completely resolved.

Following our model provider change, we've successfully restored functionality across all impacted services. Our engineering team is looking into longer term solutions that will allow us to change model provides more quickly and seamlessly in the future.

MONITORING about 1 month ago - at 03/25/2025 07:15PM

Most features should be working again as of 11:18am PT including Draft Reply, Compose from Notes, and other copilot features after we changed model providers.

We're still updating our models for some workflows and Assist for Chat features.

MONITORING about 1 month ago - at 03/25/2025 05:42PM

We're seeing elevated error rates on Assist related products. We've identified the root cause and are mitigating the issue.

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