Outage in Assembled
Knowledge Retrieval Outage
Resolved MajorIncident Report
Summary AI Generated
Assembled's knowledge retrieval system experienced an outage from 1:32 PM to 5:30 PM EST, causing AI chat responses to intermittently fail when attempting to access knowledge base content. The issue was identified and resolved, with the incident officially closed after a 30-minute resolution period.
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 02/26/2026 10:58PM
This incident has been resolved.
IDENTIFIED
about 21 hours ago - at 02/26/2026 10:37PM
From 1:32 PM to 5:30 PM EST, AI chat responses were intermittently failing to retrieve knowledge base content when responding to users. We have identified and resolved the issue, and will be completing a postmortem to prevent recurrence.
IDENTIFIED
about 21 hours ago - at 02/26/2026 10:31PM
The issue has been identified and a fix is being implemented.
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