Outage in Assembled
Assembled is experiencing site-wide issues
Resolved MajorIncident Report
We are currently investigating this issue.
Our voice agent is unavailable and we are currently unable to transfer calls successfully to a live agent upon error.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/15/2026 01:55PM
This incident has been resolved. A database operation degraded performance, which caused pages across the product to become unresponsive. We’re reviewing our database operation safeguards and monitoring to reduce the likelihood of similar issues in the future.
[6:53 AM PT ] Our voice agent is still unavailable as the system recovers, but we are successfully able to transfer callers to a live agent upon error.
[7:08 AM PT] The voice agent is healthy and available.
IDENTIFIED
26 days ago - at 05/15/2026 01:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
26 days ago - at 05/15/2026 01:53PM
We are currently investigating this issue.
Our voice agent is unavailable and we are currently unable to transfer calls successfully to a live agent upon error.
Latest Assembled outages
Database maintenance follow-up - 12 days ago
Assembled is experiencing site-wide issues - 29 days ago
Contact data not appearing in staffing timeline and reports - about 1 month ago
Temporarily degraded performance to proxied APIs in workflows - about 1 month ago
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