Some Assist activities inaccessible in the dashboard

We've confirmed that Assist is fully operational. We identified the root cause as a recent code change that unintentionally affected draft reply and dashboard access in specific cases. We've identified and fixed the issue to restore full functionality.

We've implemented a fix and all Assist activities are now accessible. We are continuing to monitor and investigate root cause.

The issue has been identified and a fix is being implemented.

Some Assist activities including automations and channel configurations are currently inaccessible for some users. We are currently investigating this issue. There is no detected impact to Assist automations.