Outage in Assembled

Some data missing from the Realtime overview page

Resolved Minor
May 10, 2025 - Started 22 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where certain queues are not visible on the realtime overview page for some customers.
Components affected
Assembled Reporting and data services
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/10/2025 03:19PM

The incident has been resolved. The team will continuing to monitor the implemented fix over the next two days to ensure stability.

MONITORING 22 days ago - at 05/10/2025 03:05PM

A fix has been implemented, and we're monitoring the results.

IDENTIFIED 22 days ago - at 05/10/2025 02:45PM

For most customers who are experiencing missing certain queues from the realtime overview, the queues have now re-appeared.

IDENTIFIED 22 days ago - at 05/10/2025 02:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 22 days ago - at 05/10/2025 02:42PM

We believe we've found the cause of missing realtime overview data, and we're implementing mitigation strategies. Missing queues are gradually re-appearing as the problem resolves.

INVESTIGATING 22 days ago - at 05/10/2025 02:13PM

We are investigating an issue where certain queues are not visible on the realtime overview page for some customers.

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