Outage in Assembled

Some data missing from the Realtime overview page

Resolved Minor
May 10, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where certain queues are not visible on the realtime overview page for some customers.
Components affected
Assembled Reporting and data services

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/10/2025 03:19PM

The incident has been resolved. The team will continuing to monitor the implemented fix over the next two days to ensure stability.

MONITORING 5 months ago - at 05/10/2025 03:05PM

A fix has been implemented, and we're monitoring the results.

IDENTIFIED 5 months ago - at 05/10/2025 02:45PM

For most customers who are experiencing missing certain queues from the realtime overview, the queues have now re-appeared.

IDENTIFIED 5 months ago - at 05/10/2025 02:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 05/10/2025 02:42PM

We believe we've found the cause of missing realtime overview data, and we're implementing mitigation strategies. Missing queues are gradually re-appearing as the problem resolves.

INVESTIGATING 5 months ago - at 05/10/2025 02:13PM

We are investigating an issue where certain queues are not visible on the realtime overview page for some customers.

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