Outage in Assembled
Draft replies and compose from notes are experiencing problems
Resolved Minor
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Outage Details
We've identified an issue that is causing the draft replies and compose from notes to not work correctly.
Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/21/2025 01:45AM
From 6:24pm PT to 6:41pm PT, draft replies and compose from notes on the Assist product were unable to retrieve documents, which caused both operations to fail. The team has identified the underlying root cause and rolled back to a correct state and will be performing a full postmortem.
IDENTIFIED
13 days ago - at 05/21/2025 01:41AM
We've identified an issue that is causing the draft replies and compose from notes to not work correctly.
Latest Assembled outages
Voice call errors - 13 days ago
Realtime overview data failing to load - 21 days ago
Some data missing from the Realtime overview page - 23 days ago
Some Assist activities inaccessible in the dashboard - 25 days ago
Company Settings page inaccessible for some users - 28 days ago
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