Outage in Assembled
Draft replies and compose from notes are experiencing problems
Resolved MinorIncident Report
We've identified an issue that is causing the draft replies and compose from notes to not work correctly.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/21/2025 01:45AM
From 6:24pm PT to 6:41pm PT, draft replies and compose from notes on the Assist product were unable to retrieve documents, which caused both operations to fail. The team has identified the underlying root cause and rolled back to a correct state and will be performing a full postmortem.
IDENTIFIED
11 months ago - at 05/21/2025 01:41AM
We've identified an issue that is causing the draft replies and compose from notes to not work correctly.
Latest Assembled outages
[Copilot] High Latency on Draft Reply - 28 days ago
Adherence metrics missing from Team Performance report - about 2 months ago
Delay in some integration syncs pulling live data - about 2 months ago
Knowledge Retrieval Outage - about 2 months ago
Copilot draft reply is providing empty responses - 2 months ago
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