Outage in Assembled
Assist Voice is unavailable
Resolved MajorIncident Report
We're currently experiencing problems with some of our upstream voice providers. Our systems have automatically fallen back and are routing traffic to human agents. We're working with our upstream providers on a fix as soon as possible
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/06/2025 04:30AM
Our upstream provider has resolved the incident, so our system is once again back in a healthy state to receive calls.
IDENTIFIED
9 months ago - at 08/06/2025 02:51AM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 months ago - at 08/06/2025 02:50AM
We're currently experiencing problems with some of our upstream voice providers. Our systems have automatically fallen back and are routing traffic to human agents. We're working with our upstream providers on a fix as soon as possible
Latest Assembled outages
[Copilot] High Latency on Draft Reply - 28 days ago
Adherence metrics missing from Team Performance report - about 2 months ago
Delay in some integration syncs pulling live data - about 2 months ago
Knowledge Retrieval Outage - about 2 months ago
Copilot draft reply is providing empty responses - 2 months ago
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