Outage in Assembled

Assist Voice is unavailable

Resolved Major
August 06, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing problems with some of our upstream voice providers. Our systems have automatically fallen back and are routing traffic to human agents. We're working with our upstream providers on a fix as soon as possible

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/06/2025 04:30AM

Our upstream provider has resolved the incident, so our system is once again back in a healthy state to receive calls.

IDENTIFIED 2 months ago - at 08/06/2025 02:51AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 08/06/2025 02:50AM

We're currently experiencing problems with some of our upstream voice providers. Our systems have automatically fallen back and are routing traffic to human agents. We're working with our upstream providers on a fix as soon as possible

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