Outage in AssemblyAI
Pre-recorded Universal-3-pro and Universal-3-5-pro degradation in the EU
Resolved MajorIncident Report
We are currently investigating degradations affecting only traffic to the EU versions of Universal-3Pro and Universal-3-5-pro for pre-recorded audio transcription.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/24/2026 10:40AM
The issue affecting EU pre-recorded transcription for Universal-3-Pro and Universal-3-5-Pro has been fully resolved, the fix was implemented at 10:05 UTC. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.
MONITORING
about 1 month ago - at 06/24/2026 10:16AM
A fix has been implemented and requests to the EU versions of Universal-3-Pro and Universal-3-5-Pro no longer show degradations. We are continuing to monitor to ensure stability.
IDENTIFIED
about 1 month ago - at 06/24/2026 09:34AM
Our engineering team has identified the issue and is actively working to implement a fix. We will continue to provide updates as more information becomes available.
INVESTIGATING
about 1 month ago - at 06/24/2026 09:13AM
We are currently investigating degradations affecting only traffic to the EU versions of Universal-3Pro and Universal-3-5-pro for pre-recorded audio transcription.
Latest AssemblyAI outages
Increased processing times for US async transcription - 24 days ago
Timeout on transcriptions using speaker labels - about 1 month ago
Degraded New Account Signup and Account Provisioning - 2 months ago
Increased processing times and errors for EU endpoint - 3 months ago
Billing Balance & Notification Delays - 3 months ago
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