Outage in AssemblyAI
Timeout on transcriptions using speaker labels
Resolved MajorIncident Report
We are currently investigating an issue with async transcriptions on the US endpoint that use speaker labels. This is resulting in timeouts for all transcriptions with speaker labels enabled for files under 2 minutes long. This began at 15:00 UTC.
Components affected
AssemblyAI Asynchronous APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/25/2026 04:48PM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/25/2026 04:27PM
Our API is continuing to recover and incoming transcriptions are returning to normal processing. We are continuing to monitor the situation.
MONITORING
about 1 month ago - at 06/25/2026 04:14PM
The root cause has been addressed and our system is slowly working through the transcript backlog, which is causing slower processing on our US async endpoint.
MONITORING
about 1 month ago - at 06/25/2026 04:00PM
A fix has been implemented and our API is slowly beginning to recover normal processing.
IDENTIFIED
about 1 month ago - at 06/25/2026 03:38PM
The issue has been identified and a fix has been released.
INVESTIGATING
about 1 month ago - at 06/25/2026 03:37PM
We are currently investigating an issue with async transcriptions on the US endpoint that use speaker labels. This is resulting in timeouts for all transcriptions with speaker labels enabled for files under 2 minutes long. This began at 15:00 UTC.
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