Outage in Assently

Degraded performance in CoreID

Resolved Minor
April 25, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are experiencing degraded performance in CoreID, where some transactions take a long time to complete. This affects Assently CoreID and also identifying and signing documents with electronic ids in Assently E-Sign and Assently LiveID. We are investigating this problem.
Components affected
Assently CoreID Assently E-Sign
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/26/2024 01:58PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 04/25/2024 01:30PM

We have implemented some changes to improve response times. We will continue to monitor the situation.

INVESTIGATING about 1 year ago - at 04/25/2024 09:10AM

We are experiencing degraded performance in CoreID, where some transactions take a long time to complete. This affects Assently CoreID and also identifying and signing documents with electronic ids in Assently E-Sign and Assently LiveID.

We are investigating this problem.

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