Outage in Assently
Document conversions are failing in E-Sign
Resolved MinorIncident Report
We’re currently experiencing an issue with the document conversion component of our system, which is affecting all document types that need to be converted to PDF. Additionally, our OCR (Optical Character Recognition) functionality is also not working properly at this time.
Our team is working tirelessly to resolve these issues as quickly as possible.
Components affected
Assently E-SignTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/07/2024 11:21AM
The ability to convert documents have now been stabilized and returned to normal functionality.
MONITORING
over 1 year ago - at 10/07/2024 10:11AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 10/07/2024 08:00AM
We’re currently experiencing an issue with the document conversion component of our system, which is affecting all document types that need to be converted to PDF. Additionally, our OCR (Optical Character Recognition) functionality is also not working properly at this time.
Our team is working tirelessly to resolve these issues as quickly as possible.
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