Outage in Astro

Authentication Issue

Resolved Major
October 18, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue with the authentication service used by Astro. When logging in, users may see the following message: `Error: AuthZService: internal error` This should not affect running DAGs, but will affect access to the UI, and may stop new images from being pushed and deployed. We are investigating the cause and will update as soon as possible.
Components affected
Astro Cluster Management Astro Cloud API Astro Cloud Image Repository Astro Deployment Access Astro Deployment Management Astro Cloud UI
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/18/2022 07:42PM

Astro has been rolled back and all services are working correctly. Please reach out to Astronomer Support if you are still encountering issues.

IDENTIFIED almost 3 years ago - at 10/18/2022 07:31PM

After further investigation, we have found that this issue affects all Astro customers.

A data migration has caused API errors on the authentication service. We are currently in the process of rolling-back the changes to a previous stable version.

INVESTIGATING almost 3 years ago - at 10/18/2022 06:57PM

We are investigating an issue with the authentication service used by Astro. When logging in, users may see the following message:

`Error: AuthZService: internal error`

This should not affect running DAGs, but will affect access to the UI, and may stop new images from being pushed and deployed. We are investigating the cause and will update as soon as possible.

Latest Astro outages

Airflow deployments unhealthy due to scheduler issues - about 15 hours ago
Some clusters experiencing unintentional ephemeral storage reduction for KPOs - 27 days ago
Docs for the self-hosted Astronomer Software product are down - about 2 months ago
Issue with Live task logs with Runtime 3.0-7 - about 2 months ago
False Positive SLA Violation Alerts on Astro Observe - about 2 months ago

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