Outage in Atera

Performance Login Issues

Resolved Minor
November 03, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently still experiencing high DB load impacting system performance and login. Our engineering teams, along with Microsoft partners, are actively working to isolate and resolve the issue as quickly as possible. Updates will follow shortly. We apologize for the inconvenience
Components affected
Atera Admin Console GUI

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/03/2023 11:38AM

This incident has been resolved.

MONITORING about 2 years ago - at 11/03/2023 09:55AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 11/03/2023 09:48AM

We are currently still experiencing high DB load impacting system performance and login. Our engineering teams, along with Microsoft partners, are actively working to isolate and resolve the issue as quickly as possible. Updates will follow shortly. We apologize for the inconvenience

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