Outage in Atera
PSA Ticketing page
Resolved MinorIncident Report
Summary AI Generated
Atera experienced an issue with their PSA ticketing page where some actions within the ticketing interface were not functioning properly, affecting the Helpdesk component. The incident lasted 1.4 hours, during which the team investigated the problem and implemented a fix. The issue was fully resolved after a monitoring period to ensure the fix was effective.
We are currently investigating an issue affecting the PSA ticketing page. Some actions within the ticketing interface may not be functioning as expected. Our team is actively working to identify the cause and restore full functionality.
Components affected
Atera HelpdeskTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/09/2026 03:24PM
This incident has been resolved.
MONITORING
2 months ago - at 03/09/2026 03:00PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 03/09/2026 02:01PM
We are currently investigating an issue affecting the PSA ticketing page. Some actions within the ticketing interface may not be functioning as expected. Our team is actively working to identify the cause and restore full functionality.
Latest Atera outages
Service Disruption Affecting US Customers - about 2 months ago
Intermittent login issues - 2 months ago
Auth0 Login fail issue - 3 months ago
Degraded / Slow GUI performance - 3 months ago
Stability issues for EU & UK regions - 4 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
