Outage in Atera

Issue with Payment Processing

Resolved Minor
January 17, 2025 - Started 11 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are aware that some customers may encounter issues while attempting to make purchases. This is due to an outage with our third-party payment provider, BlueSnap. Our team is actively working with BlueSnap to resolve this issue as quickly as possible. For updates on BlueSnap's status, please visit: https://status.bluesnap.com/.

Need to monitor Atera outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
INVESTIGATING 11 months ago - at 01/17/2025 05:52AM

We are aware that some customers may encounter issues while attempting to make purchases. This is due to an outage with our third-party payment provider, BlueSnap.
Our team is actively working with BlueSnap to resolve this issue as quickly as possible. For updates on BlueSnap's status, please visit: https://status.bluesnap.com/.

Latest Atera outages

Cloudflare Outage Impacting Services - 2 days ago
Cloudflare Outage Impacting Services - 19 days ago
Atera Agent Flagged as false positive by MS Defender - 3 months ago
Agents showing offline status - 5 months ago
Agents showing offline status - 5 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook