Outage in Atlassian Access

SP Entity URL and SP ACS URL not visible on the SAML SSO setup workflow

Resolved Minor
September 12, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Atlassian Access outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Atlassian Access, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue where the Service provider entity URL and the Service provider assertion consumer service URL are not visible in the SAML SSO configuration wizard. We have identified the root cause and are now working to fix it.
Components affected
Atlassian Access SAML-based SSO
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/12/2023 02:22AM

This incident has been resolved. Service provider entity URL and the Service provider assertion consumer service URL are displayed correctly now.

MONITORING over 1 year ago - at 09/12/2023 01:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/12/2023 01:34AM

We have identified an issue where the Service provider entity URL and the Service provider assertion consumer service URL are not visible in the SAML SSO configuration wizard. We have identified the root cause and are now working to fix it.

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook