Outage in Atlassian Analytics

INCOMPATIBLE VIEW SCHEMA CHANGE errors being encountered when attempting to query the jira_issue table

Resolved Major
December 13, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating reports of intermittent errors for some Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/13/2024 09:30AM

The issue has now been resolved

IDENTIFIED about 1 year ago - at 12/13/2024 05:27AM

The issue has been identified and a fix is being implemented.

MONITORING about 1 year ago - at 12/13/2024 05:06AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 12/13/2024 04:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/13/2024 04:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 12/13/2024 03:14AM

We are investigating reports of intermittent errors for some Atlassian Analytics Cloud customers. We will provide more details once we identify the root cause.

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