Minor
April 8, 2026
April 2026: Multiple products impacted by search failures
Detected
Apr 8, 2026 4:33 AM EDT
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Resolved
Apr 8, 2026 7:46 AM EDT
·
Duration
about 3 hours
Search functionality failed across multiple Atlassian products including Confluence, Jira, Customer Service Management, Asset Reports, Jira Service Management, and Focus dashboards, with additional impacts to Rovo Chat, User Management, Administration and Guard. The team identified the root cause and restored core search functionality, though some customers experienced delays searching for recently changed data during the reindexing process. The incident was fully resolved after 3.2 hours with all services returning to normal operation.