Product and developer platform outage

Between 19:39 UTC and 21:25 UTC an issue with our networking services caused an outage of a number of Ecosystem capabilities.

The impact of this incident has been mitigated and our monitoring tools confirm that the impact is resolved.

During the incident, the following capabilities were impacted:

Forge:

- 1.62 percent of product triggers / async events failed to be delivered during the incident window. These events have since been replayed. This means that some events may have been received out-of-order.

- Other types of Forge function invocations were not impacted.

- End-User Consent: Some end users may not have been able to view or complete the consent flow during the incident. This impacted 3.6 percent of requests in the incident window.

- App installation: No impact.

Atlassian Connect:

- User impersonation for Atlassian Connect apps was also impacted, 7.8 percent of requests to retrieve bearer tokens from the Atlassian authentication server at https://oauth-2-authorization-server.services.atlassian.com failed.

All affected products and platform components are now back online and no further impact has been observed.

We are currently investigating an incident impacting multiple Atlassian products (see related incidents on https://status.atlassian.com). This incident also impacts apps, and some developer and platform capabilities.

We will provide additional updates and more specific details as they become available.