Outage in Atlassian Developer
Forge installations are not being assigned correct permissions
Resolved MinorIncident Report
We are investigating an incident where app users associated with new Forge installations and Connect to Forge upgrades are not being added to Jira permission groups. We will post the next update in 30 minutes.
Components affected
Atlassian Developer Forge App InstallationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/29/2025 03:27AM
Our team was able to complete the resolution of this issue for all prior installations by July 24th. This incident is now resolved.
IDENTIFIED
10 months ago - at 07/18/2025 04:36AM
We have identified the cause of an issue affecting a small number of Forge app installations between July 10, 2025, and July 18, 2025, at 03:38 UTC. This issue meant that the app user was not granted the correct admin permissions during installation, resulting in failing calls to REST APIs that require the permission.
This issue will not impact new installations, and we are working on a fix for previously impacted installations.
IDENTIFIED
10 months ago - at 07/18/2025 03:32AM
We have identified an issue where some Forge apps are receiving permission errors when calling REST endpoints that require admin permissions. We are investigating the root cause.
INVESTIGATING
10 months ago - at 07/18/2025 02:49AM
We are investigating an incident where app users associated with new Forge installations and Connect to Forge upgrades are not being added to Jira permission groups. We will post the next update in 30 minutes.
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