Forge installations are not being assigned correct permissions

We have identified the cause of an issue affecting a small number of Forge app installations between July 10, 2025, and July 18, 2025, at 03:38 UTC. This issue meant that the app user was not granted the correct admin permissions during installation, resulting in failing calls to REST APIs that require the permission.

This issue will not impact new installations, and we are working on a fix for previously impacted installations.

We have identified an issue where some Forge apps are receiving permission errors when calling REST endpoints that require admin permissions. We are investigating the root cause.

We are investigating an incident where app users associated with new Forge installations and Connect to Forge upgrades are not being added to Jira permission groups. We will post the next update in 30 minutes.