Outage in Atlassian Developer

Forge App developers unable to use Forge tunnel

Resolved Major
May 17, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

The Forge CLI is currently unable to create a Forge tunnel, affecting Forge developers. Customer app users are unaffected. Forge developers can deploy their app without using the tunnel. We are working on a fix for this issue and will release an updated ForgeCLI component
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/18/2023 01:38AM

Between 19:52 UTC to 00:44 UTC, Forge app developers using the Forge CLI were unable to create a Forge tunnel. The issue has been resolved and the service is now operating normally.

MONITORING almost 2 years ago - at 05/18/2023 12:49AM

We have updated a supporting docker image for the Forge CLI tunnel functionality to resolve the problem with the ngrok version. This will be picked up automatically by the Forge CLI when a tunnel is created by a developer. No action is required by developers.

We are now monitoring closely.

IDENTIFIED almost 2 years ago - at 05/18/2023 12:29AM

We continue to work on resolving the problem with the Forge CLI support for Forge Tunnel.

We have identified the root cause and working on releasing a new version.

The issue was triggered by removal of support by ngrok for the version used in the Forge tunnel. This commenced at 2023-05-18 19:52 UTC

INVESTIGATING almost 2 years ago - at 05/17/2023 11:33PM

The Forge CLI is currently unable to create a Forge tunnel, affecting Forge developers. Customer app users are unaffected. Forge developers can deploy their app without using the tunnel.

We are working on a fix for this issue and will release an updated ForgeCLI component

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