Outage in Atlassian Developer

Not Found error message appearing for some forge apps using Custom UI elements

Resolved Minor
May 30, 2025 - Started 8 days ago - Lasted about 12 hours
Official incident page

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Outage Details

We are aware of an issue currently impacting some Forge apps where users may see a 'Not Found' error message when attempting to load the app. Re-deploying an app may resolve this issue. Our team is continuing to investigate with urgency and will provide an update when available.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/30/2025 01:38PM

At 1:30 p.m. UTC, we completed the process of fixing apps affected by the incident.
We don't observe any further impact on any production app.

IDENTIFIED 8 days ago - at 05/30/2025 04:59AM

Our team has identified a fix for this issue and is progressing through updating this for all impacted apps. Re-deploying your app in the meantime may still resolve this issue for your app immediately. We will provide further update when the rollout of the fix has been completed.

INVESTIGATING 8 days ago - at 05/30/2025 01:39AM

We are aware of an issue currently impacting some Forge apps where users may see a 'Not Found' error message when attempting to load the app. Re-deploying an app may resolve this issue. Our team is continuing to investigate with urgency and will provide an update when available.

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